Frequently Asked Questions
Everything you need to know about our products and services.
What is your shipping policy?
We offer free shipping on all orders over $50. All items are shipped within 2-3 business days.
How can I return an item?
You can return any item within 30 days of purchase for a full refund.
Do you offer international shipping?
Currently, we only ship within Tunisia (TerFer Msaken focus).
Can I cancel my order?
Yes, as long as the order hasn't been shipped yet. Please contact support.